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Join in on the conversation with host Ramesh Kumar, CEO and Co-Founder of zakipoint Health, as he interviews key self-funding experts and dives deep into impactful topics and perspectives surrounding the self-funding industry. Make sure you continue to tune in to hear unparalleled perspectives in each upcoming episode! We will cover a diverse mix of topics ranging from the challenges that TPAs face, price transparency, competitive implications, and more.
Join in on the conversation with host Ramesh Kumar, CEO and Co-Founder of zakipoint Health, as he interviews key self-funding experts and dives deep into impactful topics and perspectives surrounding the self-funding industry. Make sure you continue to tune in to hear unparalleled perspectives in each upcoming episode! We will cover a diverse mix of topics ranging from the challenges that TPAs face, price transparency, competitive implications, and more.
Episodes

Wednesday Sep 24, 2025
Episode 39 Merging for Independence: How TPAs Drive Innovation and Customer Experience
Wednesday Sep 24, 2025
Wednesday Sep 24, 2025
In this episode of Voices of Self Funding, Jeff Walter and Jim Farley discuss their strategic merger, titled "Merging for Independence". They reveal how independent TPAs like JP Farley and PBA are uniting to drive innovation and enhance customer experience, avoiding absorption by larger firms.
Discover how this merger focuses on enhanced service with PBA's EOS system and in-house IT, improving operational efficiency, data management, and enabling quick, independent service delivery for customers. The discussion also highlights their future focus on Direct Primary Care (DPC) and the use of nurse navigators to optimize member experience and efficiency. It’s a compelling conversation for understanding how TPAs are evolving to offer superior, independent solutions and seamless third-party integration.
This episode was sponsored by WLT Software. For more information, visit HCAA.org.

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